California Privacy Notice

• Identifiers: name, email, account ID, OAuth identifiers, IP address, device identifiers, and support identifiers.
• Customer records and commercial information: subscription plan, billing status, Stripe or store purchase identifiers, invoices, refunds, and support requests.
• Internet or network activity: product usage, analytics events, session records, user-agent, rate-limit, error, crash, and security logs.
• Geolocation-related information: addresses, ZIP codes, destinations, service territories, and location context you provide or request.
• Inferences: service suggestions, provider recommendations, task suggestions, budget summaries, and move workflow context derived from data you enter.
• Sensitive personal information where applicable: account credentials, precise address records, optional sensitive profile fields, billing-related records, and security information.

Sources include you, your device, product interactions, support communications, payment processors, app stores, authentication providers, address/map providers, analytics tools when consented, and service providers that operate LocateFlow.

We use personal information to provide the service, process subscriptions, secure accounts, prevent abuse, provide support, send notices, maintain records, comply with law, debug errors, and improve reliability.

Recipients may include processors for hosting, database, storage, email, payments, app stores, analytics, maps/address autocomplete, push notifications, and error monitoring, plus authorities or third parties when legally required or necessary to protect rights and security.

LocateFlow does not sell user-entered relocation data for money or broker-style resale. LocateFlow also configures analytics to avoid ad personalization by default. Because California law defines "share" broadly, you may submit a Do Not Sell or Share request below.

• Know/access the categories and specific pieces of personal information collected about you.
• Delete personal information, subject to exceptions for security, billing, legal, audit, backup, fraud-prevention, and operational needs.
• Correct inaccurate personal information.
• Opt out of sale or sharing where applicable.
• Limit use of sensitive personal information where the law grants that right.
• Use an authorized agent, subject to verification and proof of authority.
• Receive non-discriminatory treatment for exercising your rights.

Signed-in users can use Settings - Privacy and Security - Privacy tools where available. You can also email [email protected].

We will verify your identity before acting on access, deletion, or correction requests. Authorized agents must provide written proof of authorization, and we may require the consumer to verify directly.

LocateFlow retains personal information for as long as needed to provide the service and for security, billing, legal, tax, dispute, audit, backup, fraud-prevention, and operational purposes. See the Privacy Policy for more context.